Shipping
UK Last Delivery Dates For Pre-Christmas Delivery
Royal Mail Standard Delivery, order by midnight 17th December
Royal Mail Next Day Delivery, order by 5.30pm 20th December
DPD Next Day Delivery 24th December, order by 12pm 23rd December(Excludes Highlands & Islands)
DPD Before 12pm Next Day Delivery 24th December, order by 10am 23rd December (Excludes Highlands & Islands)
DPD Next Day Saturday Delivery, order by 2pm Friday 20th December (Excludes Highlands & Islands)
International Last Delivery Dates For Pre-Christmas Delivery
USA - Standard Delivery December 9th, Express Delivery December 16th
EU - Standard Delivery 13th December, Express Delivery 16th December
Rest of the World - 12th December
UK Shipping Rates & Time Scales
£3.95 Standard Shipping under £100 - 3-5 working days* via Royal Mail
Free Standard Shipping over £100 - 3-5 working days* via Royal Mail
£5.95 Next day delivery via Royal Mail if ordered before 5:30pm Monday to Friday. Exclusions apply and not guaranteed
£7.95 Guaranteed Next Day delivery via DPD if ordered before 2pm Monday to Thursday. Exclusions apply
£11.95 Guaranteed Next Day delivery before 12pm Monday to Friday via DPD, if ordered before 2pm Monday to Thursday. Exclusions apply
£9.95 Guaranteed Saturday delivery via DPD if ordered before 2pm Friday. Exclusions apply
£5.45 Local Pick-up Next Day with DPD (Delivered Monday to Friday) when ordered before 1.30pm
For Next Day delivery and Next Day Pick up, we fulfil the orders very quickly and can't change the delivery method once the order is placed. If for any reason your order cannot be delivered, the courier will return it to us.
Channel Islands Shipping Rates
We have partnered with Global E for Channel Islands shipping.
GUERNSEY & JERSEY
Standard Courier (5-6 business days) £5 via DHL
Free Standard Courier (5-6 business days, orders over £150) via DHL
Express Courier (2-3 business days) £10 via DHL
ISLE OF MAN
Express Courier (2 business days) £10
International Shipping Rates
Some countries charge duty and / or tax on orders imported from the UK over a certain value. The Shipping Rate above does not include any additional duty, tax or other charges. Any additional taxes or duty charges will be shown at checkout.
For certain countries there will be the option to pay duty and taxes at checkout or pay on delivery. If this is an option, it will display once you have selected your preferred Shipping Method. Additional fees may apply for "pay on delivery".
We have partnered with Global E for International shipping and returns. The relevant International shipping charge will display at checkout once you have added your shipping address.
EUROPE
Ireland
Standard Courier (5-7 business days) €5
Free Standard Courier (orders over €180)
Express Courier (3 business days) €12
Germany
Standard Courier (3-5 business days) €5
Express Courier (2 business days) €12
Norway
Standard Courier (3-5 business days) 60kr
Free Standard Courier (orders over 1830kr)
Express Courier (2 business days) 120kr
Switzerland
Standard Courier (3-5 business days) CHF6
Free Standard Courier (orders over CHF175)
Express Courier (2 business days) CFH12
Eurozone
Standard Courier (3-5 business days) €5
Free Standard Courier (orders over €180)
Express Courier (2-3 business days) €12
Rest of Europe
Standard Courier €5
Free Standard Courier (orders over €150)
Express Courier €10
NORTH AMERICA
United States
Standard Shipping Service – Please allow 5 to 11 business days for standard shipping although you will find the delivery service is frequently quicker than this.
Standard shipping costs $10 and is free over $100
Express Shipping Service – Please allow 3 to 4 business days for express shipping. Express shipping costs $15
Canada
Express Courier (2-3 business days) $15
Free Express Courier (orders over $235)
AUSTRALIA & NEW ZEALAND
Australia
Express Courier (4-5 business days) $25
Free Express Courier (orders over $265)
New Zealand
Express Courier (4-5 business days) $30
Free Express Courier (orders over $295)
REST OF WORLD
Express Courier £15
Free Express Courier (orders over £200)
Repairs Shipping
Please note repairs purchased online are only available to customers in the UK at present.
Both outbound and return postage is free for all repairs bought through our website. At checkout all repairs will have free shipping automatically applied. Please note if you have any other non-repair products in your basket they will be subject to our standard shipping rates.
Once you have completed your checkout process you will receive a confirmation email that will contain a link to Royal Mail where you can print out your free postage label.
Tracking your order
We aim to dispatch Standard Shipping orders from our warehouse within 48 hours.
Once your order has been dispatched, you will receive a live tracking link from the relevant delivery carrier where you will be able to follow your parcel's progress. Please note it can take 24 hours for tracking numbers to become live.
Returns
We hope that you are happy with your purchase from us but understand if you need to return your items. We can offer a refund on items returned in an unworn condition with the tags intact within 28 days of delivery. Proof of purchase must be provided for us to process a refund. Any items received in a non-sellable condition will not be accepted.
If you have received an item from Finisterre as a gift, you may return it for a gift card. Please process your return via our returns portal and select the relevant option subject to our standard returns terms and condition.
How to return UK Orders
To find out more on Returns, please visit our dedicated Returns page.
How to return International Orders
To find out more on Returns, please visit our dedicated Returns page.
Our Partners
At Finisterre, we partner with Torque to expertly manage our warehouse operations, ensuring that every order is handled with care and efficiency. Torque’s streamlined processes enable us to deliver your products swiftly, while upholding the high standards you expect from us.
For UK Shipping, we work with trusted couriers Royal Mail and DPD to offer reliable, timely deliveries.
For International Orders, we partner with Global-E to ensure seamless global shipping services, wherever you are.
We continually review and optimise our logistics to improve efficiency and reduce our environmental impact.