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TERMS AND CONDITIONS

Finisterre UK Limited (“Finisterre”). Registered in England and Wales No. 04444480

Registered Office Unit 6 Wheal Kitty Workshops, St Agnes, Cornwall TR5 0RD, UK

VAT No. 846366890

By entering the Finisterre website you agree to abide by the Terms and Conditions of use. A placement of an order online indicates your acceptance of these Terms & Conditions.

Orders shall be accepted at our sole discretion but will normally be accepted if the goods that you order are available and your credit card is authorised for the transaction. Your card will be charged automatically when you place your order. If for any reason we are unable to fulfill your order, a full refund will be given.

The contract between us (Finisterre) and you (the customer) becomes binding when we send you an invoice (with your goods). You will own the goods once they have been delivered to the address specified and when we have received cleared payment for the goods in full. Until that time then we will retain title to the goods. We will contact you if there are any problems.

Prices quoted to you are the prices set at the time. If for any reason they are increased we will let you know by e-mail and inform you prior to processing your order. We will accept your order when we send you an invoice with your goods.

We do try to ensure the pictures of the goods on our website are accurate. However, there may be slight variations in colour and texture between the pictures and the goods themselves.

 

BOXING DAY SALE 2020

The sale will run online from Saturday 26th December 2020 until Monday 4th January 2021 (in stores from 28th December). Up to 50% off selected lines includes marked product only. Offer not valid in conjunction with any other offer or promotion. Pricing cannot be retrospectively honoured on past orders. Applicable only on items purchased within sale period. Due to the high volume of orders being processed, you may experience slight delays in shipping times for online orders during sales periods.

 

GIVING BACK WITH FARESHARE

For every valid order received between Friday 27.11.20 and Monday 30.11.20, Finisterre will donate £2 to FareShare South West for their FoodStock 2020 campaign. A valid order is one that has been successfully fulfilled and not subsequently returned. The donation is made on behalf of Finisterre, not the customer, and is irrespective of order value. Donations are regulated by the Fundraising regulator.

 

GIFT VOUCHERS

Our electronic gift vouchers and physical gift cards are valid for one year from date of purchase. Our electronic gift vouchers can be purchased online at Finisterre.com. Our physical gift cards can be purchased from any one of our stores. Each voucher has a unique code and can be redeemed against purchases online at Finisterre.com or in any one of our stores.

If the value of your gift voucher is less that the amount of your total purchase, the difference must be paid by an additional payment method. If the value of your gift voucher is greater than the amount of your total purchase, you will be able to use the remaining gift voucher balance for future purchases, subject to these terms and conditions.

The balance cannot be refunded or exchanged for cash. Gift vouchers cannot be used to purchase additional Finisterre gift vouchers. Lost, stolen or damaged vouchers cannot be replaced.

For balance enquiries please email hello@finisterre.com.

 

PROMOTIONS

Please find the terms and conditions of our current promotions below. All of our promotion are valid in store and online unless otherwise stated.

 

SHOP BY APPOINTMENT IN OUR EDINBURGH STORE & RECEIVE A FREE GIFT

Offer available only in our Edinburgh store, while appointments last. There are 10 appointments available. If all slots are booked, the offer will end. The choice of free gift is either a set of Mizu + Finisterre travel cutlery or a 1L Nalgene portable water bottle.

Offer valid when you book a private shopping appointment in our Edinburgh store and spend a minimum of £100 on full price products. Single use per appointment booked and not valid in conjunction with any other offer, discount or promotion. If the customer returns their order for a refund they will also need to return the free gift received with the purchase. If they fail to do so, the value of the free gift at time of purchase will be deducted from their refund amount.

 

#WhereItTakesYou INSTAGRAM COMPETITION

Entrants must be UK residents aged 18 or over. To enter, post a picture of yourself wearing Finisterre clothing in the outdoors on your Instagram account, using #WhereItTakesYou and tagging @finisterreuk. Entries must be received before midday on 19.10.20. The winner will be chosen at random and notified by 26.10.20. The winner will receive a bag of Finisterre gear worth £500. The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes. Competition not open to Finisterre staff or family members of staff.

 

FREE BEANIE WITH KNITWEAR PURCHASE

Offer available online and in stores. Free beanie refers only to the Brook Beanie in Kingfisher & Cornish Sail.

To claim this offer online, customers will need to add any full price knitwear style over £75 to their basket, then add a Brook Beanie to their basket. The Brook Beanie will then be automatically set to £0 within the customer’s basket.

Offer valid when you spend a minimum of £75 on a full price knitwear style. Single use per customer and not valid in conjunction with any other promotion, discount or offer. Valid from 2nd October 2020 through to midnight on 16th October 2020, and only while stocks last. If stock runs out prior to 16th October, the promotion will end. If the customer returns their order for a refund they will also need to return the beanie. If they fail to do so, the value of the beanie at time of purchase will be deducted from their refund amount.

 

SALE

During a sale period no other offers or promotion codes may be used. Sale may exclude swimwear, collaborations and non-Finisterre branded products. Pricing cannot be retrospectively honoured on past orders. Applicable on items purchased within sale period.

Next day shipping services are unavailable during our sale periods due to the high volume of orders being processed. You may experience slight delays in shipping times for online orders.

 

10% OFF CODE

Single use code, valid on full priced products only for new sign up to our newsletter. Not valid in conjunction with any other offer. Prices only valid during offer period. You must enter your discount code at the checkout to redeem your 10% discount. We cannot honour the discount retrospectively if the code is not entered at time of purchase. 

 

MULTI BUY BUNDLES

Offer applicable on offers marked with the Buy X, get Y off banner. Simply put the correct number of items into your basket and the cheapest item will be have the discount removed. Not applicable with any other offer. May affect other discounts if included.

Returns of goods in the bundle will affect your refund amount. For example, if you return one of your bundle items you will be refunded the amount for that product, minus the value of the free product at the time you purchased it.

 

KLARNA

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Klarna "Pay Later". Payment is to be made to Klarna.

Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

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