I had my Nebulas insulated jacket washed and reproofed. I spend a lot of time outside with a very muddy dog so my coat was very mucky. Royal Mail collected the coat from me at home (super convenient), I was told when it had been received, and when it had been shipped back to me. It arrived back in the lovely Finisterre eco packaging and the coat was almost spotlessly clean - impressive considering it is light blue! I've washed insulated jackets myself at home before and never been able to get them as fluffy as they once were (even with the tennis ball trick). Getting this done by Finisterre meant that I was confident I would not be ruining my favourite winter coat and the end result is so good it is almost like having a brand new coat for a fraction of the cost and a fraction of the environmental impact. I will be sending my coat once a year to get a wash and reproof. Huge thanks to Finisterre for being willing to create products made to last and provide services that extend their lives further.